what you do makes a difference, and you have to decide what kind of difference you want to make
– Jane Goodall
Running a small business or nonprofit is meaningful work — but it can also be overwhelming. If you’ve ever stared at a spreadsheet and wondered what ancient curse created it, I’ve been there too.
I created Synchronicity Workflow Solutions to give leaders a steady partner in the background, someone who brings accuracy to the numbers, order to the details, clarity to the systems, and a sense of calm to the day‑to‑day. My approach blends operational expertise and objective insights with genuine care for the people doing the work. When your systems flow, your team can thrive.
Hey there! I’m Paula . . .
- Workflow Whisperer
- Chaos to Clarity Specialist
- Director of Clean Books & Clear Systems
my story
I’ve spent my career helping organizations build the structures, workflows, and financial systems that allow them to flourish. I’m at my best when I’m solving meaningful challenges and supporting teams as they move past barriers toward clarity and ease. There’s nothing better than seeing the relief that comes when accurate financials, clear processes, and steady partnership finally click into place.
Over the years, I’ve learned that the best systems come from listening closely to the people doing the work and building solutions with them, not for them. That collaborative approach has shaped my path across many roles and industries.
my experience
I’ve been where you are and understand your needs as a small business owner or a nonprofit executive. I bring more than two decades of executive leadership in nonprofit & small business management, financial stewardship, and operational systems design — including managing multimillion‑dollar budgets, navigating complex compliance requirements, overseeing teams of 2 to 100+, and guiding organizations through transitions, restructures, and growth.
My hands‑on operations and financial management experience spans multiple fields – nonprofit & association management, human services, legal office administration, religious institutions, children’s programs, insurance, and regulatory agencies. Across every sector, my focus is the same: building clear, sustainable workflows and financial processes that support both people and mission. I take a steady, practical approach that helps teams feel grounded, informed, and genuinely engaged in the work ahead.
my approach
I believe that operational support should feel like a partnership — steady, respectful, and human. I don’t just fix systems; I help you build a foundation that supports you, your people, your goals, and your long‑term vision. My work is grounded in transparency, practicality, and a real curiosity about how people experience their daily work. When we understand what’s getting in their way, we can build systems that bring clarity, ease, and flow.
I bring a grounded, collaborative style to every project. Coming from a place of curiosity (not judgment), I listen closely, ask thoughtful questions, and help leaders move from overwhelm to clarity. Whether you are a solopreneur, small business owner/manager, or nonprofit leader, my goal is always the same: to make your work easier and lighter so that you can focus on what you love to do.
integrity
transparency
reliability
accountability
inclusion
I honor the many identities, histories, and lived experiences that shape who we are.
I welcome people of every race, gender, orientation, ability, and background.
I believe in meeting each person with dignity, compassion, and respect.
I am committed to creating spaces where everyone can belong and thrive.
I work with people and organizations that share these values and strive to build systems that uplift people rather than exclude them.
let's talk!
No matter where you’re feeling the strain — in your books, your workflows, your team structure, or your leadership capacity — you don’t have to navigate it alone. Each service is built on partnership, clarity, and a systems‑minded approach that provides peace of mind and brings stability into your work.
Let’s talk about what support would provide the biggest impact for you and your business.