people will forget what you said, but they will never forget how you made them feel

– Maya Angelou

The guidance Paula has given us has been truly transformative for our organization, especially during a period of rapid change. She is approachable, genuine, and brings a deep strategic steadiness—the kind of presence that immediately reassures a team and builds trust through open, honest interactions.

Paula is consistently encouraging, thoughtful, humble, and supportive, meeting us exactly where we were while gently guiding us toward where we needed to be. She really listens, asks insightful questions, and offers guidance in a way that never talks down to anyone. She builds confidence, provides tools people can actually use, and makes complex systems feel understandable and doable. As someone who has always struggled with math, I felt nothing but patience and empowerment from her. never judgment, only support.

Her systems‑minded, solutions‑oriented approach was exactly what we needed. Paula has an exceptional ability to see both the big picture and the smallest operational details at the same time. She is efficient, thorough, reliable, and deeply knowledgeable, and her experience running a non-profit shows in every suggestion she makes. She understands the realities of capacity, the pressures of funding cycles, and the importance of workflows that actually work for real people.

One of Paula’s greatest strengths is how quickly she identifies what we may have missed, those small but critical gaps that were slowing us down or creating unnecessary stress. She spots inefficiencies with ease and works alongside us to elevate each process to a new level of effectiveness. Her ability to bring order and simplicity to complicated systems is remarkable.

What she created for us wasn’t just “better systems.” It was stability. It was confidence. It was a foundation we can build on.

Paula strengthened our financial infrastructure, streamlined our workflows, and brought coherence to areas that had been out of place for far too long. And she did it all with a spirit of transparency, respect, and collaboration that made the process feel not just manageable, but genuinely empowering.

She works quickly and with remarkable steadiness. Paula is flexible when circumstances shift and always grounded in what will serve the mission and the people behind it. Her impact has been significantly positive, felt not only in our operations, but in the assurance and competence she leaves with the team.

Hiring Paula was, without question, one of the best business decisions we have ever made. She elevates the people she works alongside and strengthens the organizations she supports. We are deeply grateful for her partnership and the lasting stability she helped build within Creating Opportunities.
Cheryl Cisneros
Executive Director, Creating Opportunities
Bookkeeping was taking up more time than I ever expected and pulling me away from running my business.

Since working with Synchronicity, everything from expense tracking to financial reporting is automated and accurate. I finally feel confident in my numbers and free from the day-to-day bookkeeping burden!
If you have ever wished for someone calm, smart, and genuinely kind to help you untangle the financial and operational side of your work, she is your person. If your business could use a little more order and a lot more ease, reach out to Paula. I'd work with her again in a heartbeat!
Rebecca Weinstein
Association Director of Membership, Communications & Engagement

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No matter where you’re feeling the strain — in your books, your workflows, your team structure, or your leadership capacity — you don’t have to navigate it alone. Each service is built on partnership, clarity, and a systems‑minded approach that provides peace of mind and brings stability into your work.

Let’s talk about what support would provide the biggest impact for you and your business.